Self-paced learning is available on the Internet. It typically takes the form of online classes and recorded webinars. Effective for developing communications skills training, Webinars can be presented to your employees over the Internet, providing both convenience and flexibility of use. If the material is recorded, that means that it can be repeated many different times. This is the key to facilitating self-paced learning, because when material can be repeated as many times as is useful, your employees will be able to understand the information better, and will be able to retain more of it.

In-person seminars are when a trainer comes to your place of business to provide the training for your employees. Having a trainer in the same room as your employees offers many advantages. Your workers will be able to ask the trainer questions, so that they will get the clarification they need. When a trainer has employees try out new skills or practice exercises, the trainer can give them immediate feedback, which helps cement the learning. Employees who learn by doing can especially benefit from this feedback, because they can adapt to what the trainer says and become more proficient at the new skill.

Live training seminars can happen in-person or online. An online live seminar can be offered to groups of employees or individuals. Many live seminars offer a telephone number that you can call while the event is taking place, and this allows for a level of interaction not possible in pre-recorded sessions. Sales training provides the most benefits when conducted through live seminars, by providing a dynamic aspect that can be missing from a recorded training. This lively aspect helps keep learners interested and engaged with the training, and therefore enables them to get more out of the experience.